Sometimes after you’ve installed our plugin something seems not working well.

What to do in these cases? First of all: NO PANIC!

This short guide will help you out getting your stuff working again in no time.

You need to make three simple tests:

1 – Let’s control if you are using the latest version of Salon Booking

We use to make new releases almost every two weeks, as we add new features and fix some bugs. So the starting point of your debugging process is to check if you are using the latest version and make sure you are using a php version 5.6 or above.

2 – Deactivate all your plugins but Salon Booking

Once done, see if your problem has disappeared. If so activate one by one all your plugins and every time check if the problem is back.

If enabling a specific plugin you see that the problem is back again then that means that there is a conflict with that specific plugin.

Now you decide if it’s really important for you having that plugin active then report to us the problem and we try to see if there is a workaround. If you don’t really need it just delete it, end of story.

3 – Switch to a standard WordPress theme

Sometimes happens that even deactivating all your plugins in use the problem persists, it’s time now to switch to a standard WordPress theme and see what’s happen. The problem is disappeared now? Then there is a conflict with your current theme.

We use to test Salon Booking with the major stock themes  and obviously with standard WordPress themes.

That means that we want to be sure that our plugin is working well with top notch themes.

You should be aware that using low cost or bad coded themes could compromise the correct functionality of our plugin.

So try to choose good quality stock themes for your website.

What to do in case none of the tests above bring you to a solution?

Well, it’s simple, send us an email to support@salonbookingsystem.com

Have you experienced any issues with our plugin that were compromising its functionality? Tell us your story.